Customer Relationship Executive - Epsom

Job Description

Newable works to unleash the extraordinary potential of Britain's business men and women.  We provide a range of products and services that help people start up, sustain and scale their businesses.

We are seeking an enthusiastic and people-driven Customer Relationship Executive to support both external clients, lenders, 3rd party introducers, and internal Consultants and Business Development Managers throughout the application process. We are a whole of market finance broker, supporting SME’s on their journey for growth and success. This is a key role within an established team to be the first point of contact for all inbound queries, manage our workflows through our CRM tool and engage in creating a friendly, professional and diligent journey for all our clients to ensure repeat business and great testimonials.

Our primary focus is on finding a candidate with the right attitude and approach who we can support on their journey.

Required skills, qualities and experience

·         Excellent communicator who is self-motivated

·         Excellent organisational skills

·         Great at administration, prioritisation and organisation

·         Client-focussed and comfortable when helping people with a range of products

·         Proven experience of customer service and handling multiple work-flows

·         Any background in finance is a plus, but not essential

·         Ability to learn quickly and grasp complex products

Experience of working with the CRM tool Salesforce would be an advantage but training will be provided.

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Job Details

Location:

Cadogan House, 4-6 High Street, Epsom, Surrey, KT19 8AD

Department:

Lending

Contract:

Permanent

Hours:

Full time

Salary:

£20,000 - £22,000 per year

Package:

Newable Bonus Package

Closing Date:

20/02/2019

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Contact Details

Main Email Contact:

recruitment@newable.co.uk

Contact Phone:

020 7260 3100